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Grand View Health is a leader in the healthcare community, recently earning an "A" Grade for Patient Safety from The Leapfrog Group. Located in Upper Bucks County, Grand View Health is a well-established, independent hospital offering a full range of healthcare services. Our employees enjoy the best of both worlds by working for a top-ranked hospital in a collaborative, community environment. Grand View Health: Recognized for excellence, chosen for caring.
The primary functions of the position are to schedule, greet, pre-register and/or register patients in a courteous and professional manner, verify insurance benefits and check for authorization, pre-certification, physician order accuracy and referral necessity. The position also obtains patients' signatures for required forms and collects patient financial responsibility, when required. The position is responsible for providing professional, quality customer service; timely resolution to customer problems; and coordination of services to all customers. The position communicates revenue cycle-related issues to patients, physicians, physician office staff and other hospital colleagues. The position rotates into various areas of the patient access department, including the emergency room, and may work a variety of shifts.
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