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Department Secretary, Physical Therapy
Harleysville Outpatient Center - Physical Therapy
Part Time, Days, Non-Benefit Eligible - Mon, 8am-11am & Fri, 7:30am-5pm
Harleysville, PA 19438
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Under general direction of the PM&R Director, the Department Secretary provides administrative support to the PM&R Department and receives into the department primarily adolescent, adult and geriatric outpatients and patients' families/visitors as the patients report for treatment.

Essential Functions:
  • Acknowledges outpatients in a courteous manner as they arrive in the department (or by phone) and immediately notifies the appropriate PM&R staff member of their arrival so that their waiting time is minimized. Registers new outpatients and takes copays, if needed.
  • Organizes, maintains and updates departmental files and records in an accurate manner to provide for timely and efficient retrieval of information concerning patient records, treatment statistics and other department information.
  • Accurately compiles all necessary monthly treatment statistics within five (5) working days after the end of each month for review by the Director and forwards to the designated departments.
  • Accurately processes all inpatient and outpatient charges for which she/he is responsible via the departmental computer system within five (5) working days after receipt of charges to facilitate billing and generation of revenue and treatment statistics in a timely manner.
  • Forwards all required patient forms, insurance forms and other necessary information to the proper department to facilitate timely processing of physical medicine services.
  • Copies patient treatment information in a prompt manner according to established medical records policy in order to fulfill requests from appropriate sources.
  • Performs patient pre-registration, registration and scheduling. Schedule to be designed in such a way as to optimize workflow for the clinic.
  • Completes all prior authorization steps as required by third-party payer to ensure payment.


  • High school diploma/GED required.

  • 403B
  • Pension plan
  • On-site discounted child care center
  • Free life insurance
  • Free parking
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