Recognized for Excellence. Chosen for Caring.
Human Resources: 700 Lawn Avenue, Sellersville, PA 18960  |  215-453-4874
Director, Direct Primary Care Services - Integrated Delivery Network
Full Time, Days, Monday-Friday
Sellersville, PA 18960

Responsibilities

The Director, Direct Primary Care Service Line is responsible for the development and execution of GVH's growth strategy in the Direct Primary Care Service Line.

The primary responsibilities of the Director of Direct Primary Care for Grand View Health:
  • Partners with regional employers to develop near and long-term strategies to promote Direct Primary Care (DPC) and ensure growth in patient volume, appropriate range of services, access and availability, and quality. The result of such efforts will cause the Direct Primary Care Service Line to grow rapidly over a period of 3-5 years.
  • Directs staff and operations at all the Direct Primary Care practice sites, ensuring efficient and effective operations, suitability of the physical location(s), availability of talent, high levels of patient satisfaction, and steady growth in enrollees and revenue. Personally, supervises Direct Primary Care staff (Advanced Nurse Practitioners, Medical Assistants and Administrative Assistants).
  • Provides direct patient services as regularly as needed to support operations during the initial Direct Primary Care contracts with employers. As the Direct Primary Care Service Line grows, the Director provides direct patient care as needed to support all operations, balanced against growing administrative duties.
  • Partners with Grand View Medical Practice (GVMP) leadership and providers to ensure that clinical connections with the Direct Primary Care staff are strong, that appropriate equipment and devices are available at the Direct Primary Care sites, and that appropriate referrals to GVMP specialists are made expeditiously.
  • Maintains a strong relationship with the Direct Primary Care Service Line Medical Director, who also serves as the Director's Collaborating Physician. Arranges for and participates in regular reviews of randomly selected medical records of Direct Primary Care providers and other quality management initiatives.
  • Works with the employers' third-party administrators and others as needed to ensure that appropriate reports are available to the employer.
  • Collaborates with the Executive Director, Grand View Healthcare Partnership to ensure alignment with GVHP objectives and communication with GVHP providers.
  • Ensures that hours of operation of each Direct Primary Care site are sufficient. Ensures that appropriate, medically necessary after-hours services are available to Direct Primary Care enrollees, including electronic access.
  • Participates in presentations to prospective and existing Direct Primary Care employers/customers.
  • Develops and participates in recruitment campaigns for newly contracted employers.
  • Partners with the GVH finance team to develop funding proposals for major new projects.
  • Develops and implements the annual departmental budget.
  • Works effectively to identify and meet the needs of patients and the community by demonstrating customer-focused behavior.

Qualifications

EDUCATION AND EXPERIENCE:
  • BA/BS degree required.
  • Advanced Nurse Practitioner certification and license in the Commonwealth of Pennsylvania required.
  • Minimum five years of practice as an Advanced Nurse Practitioner required.
  • Managerial experience or advanced degree related to the Advanced Nurse Practitioner profession required.
  • Demonstrated success in building and maintaining positive, effective and productive relationships with administrative and clinical leadership required.
  • Experience developing new healthcare business opportunities and partnerships a plus.
  • Knowledge of the regional and national Direct Primary Care healthcare environment a plus.

EXPERIENCE AND SKILLS:
  • Ability to inspire, challenge and motivate others to achieve common goals.
  • Ability to gain trust, credibility, loyalty and respect.
  • A proven, hands-on problem solver.
  • Leadership ability when confronted with significant challenges.
  • Strong interpersonal skills and authentic comfort with a wide range of individuals and groups. Effective relationship-builder; collegial, approachable and personable.
  • Flexible and multidimensional in approach to planning and business development.
  • Excellent communicator, both in print and in presentation.
  • Entrepreneurial and innovative in identifying and exploring potential new opportunities.
  • Ability to educate, guide, support, manage conflict and make tough decisions when required.

BENEFITS:We offer a competitive salary and comprehensive benefits to part-time and full-time employees, including:
  • Medical, dental and vision insurance available the first of the month after start date
  • Wellness and gym discounts and free cardiac rehab gym
  • 403b
  • On-site discounted child care center
  • Paid time off
  • Sick time for full-time employees
  • Tuition assistance
  • Free life insurance for full-time employees
  • Long-term disability for full-time employees
  • Short-term disability
  • Employee referral bonus
  • Identity theft insurance
  • Pet insurance
  • Flexible spending accounts
  • Employee discount program
  • Employee assistance program
  • Free parking
Grand View Health is an equal opportunity employer.
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