Help Desk Analyst - Information Systems Technical Services
PRN / Per Diem, Days / Evenings - Non-Committed - As needed to fill in for vacations & vacancies
Sellersville, PA 18960
Grand View Health, which includes Bucks County's first hospital, has provided residents of Bucks and Montgomery counties with comprehensive healthcare services since 1913. Now a century strong, Grand View offers a range of inpatient and outpatient care, particularly emphasizing the areas of surgery and orthopedics, women's and children's health, heart and vascular care, and cancer treatment. Our colleagues enjoy the best of both worlds by working for a high-quality, low-cost healthcare provider in a collaborative, community environment. Help us build this new era of wellness and lead our community to a healthier future.
Provides information technology (IT)-related support to end users on a variety of issues, including support of software, hardware, security, network and assigned applications, while serving as the first point of contact for customers seeking technical assistance over the phone or email.
EDUCATION AND EXPERIENCE:
High school diploma/GED and over 1 to 3 years of experience in information technology required.
SKILLS AND ABILITIES:
Quickly troublseshoots and resolves problems required.
Possesses strong technical aptitude required.
Competency in the use of a variety of computer hardware and software systems required.
Strong verbal communication and listening skills required.
Ability to maintain the strictest levels of confidentiality required.
Ability to listen to others required.
Demonstrated written communication skills required.
LICENSES AND CERTIFICATIONS:
Industry-recognized technology certification (i.e., Network or A) a plus but not necessary.
Grand View Health is an equal opportunity employer.
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