Recognized for Excellence. Chosen for Caring.
Human Resources: 700 Lawn Avenue, Sellersville, PA 18960  |  215-453-4874
PC Support Technician
Full Time, 7am-5:30pm, Sunday-Wednesday
Sellersville, PA 18960

Grand View Health, which includes Bucks County's first hospital, has provided residents of Bucks and Montgomery counties with comprehensive healthcare services since 1913. Now a century strong, Grand View offers a range of inpatient and outpatient care, particularly emphasizing the areas of surgery and orthopedics, women's and children's health, heart and vascular care, and cancer treatment. Our colleagues enjoy the best of both worlds by working for a high-quality, low-cost healthcare provider in a collaborative, community environment. Help us build this new era of wellness and lead our community to a healthier future.
 

Responsibilities

The PC Support Technician will support the installation and troubleshooting of hardware and software applications as they relate to personal computers and mobile devices. The PC Support Technician will also support the existing and future installation of the local and wide area network connections within Grand View Health.

Essential Functions:
  • Provides technical support for the installation of hardware and software applications that are required by the user community at Grand View Hospital.
  • Assists in the training of users on PC applications, and evaluates and coordinates user training provided by outside vendors.
  • Provides support for the repair or replacement of personal computers that fail to function properly.
  • Provides support in the configuration and installation switches and routers.
  • Provides support for installation of cabling (i.e., CAT5, Fiber, Telephone).
  • Works with both internal and external sources in planning new projects to improve the network.
  • Creates and maintains proper documentation for tracking inventory and device configurations.
  • Creates and maintains proper documentation on the wide area network, including Circuit IDs.
  • Works as a team member in solving technical problems that occur in the daily support of the hospital systems.
     

Qualifications

EDUCATION AND EXPERIENCE:
  • Associate's degree in Computer Science or 2 to 3 years equivalent education and PC/network support experience required.

SKILLS AND ABILITIES:
  • Possesses strong technical aptitude.
  • Competency in the use of a variety of computer hardware and software systems.
  • Excellent organizational skills.
  • Ability to simultaneously handle multiple priorities.
  • Demonstrated written communication skills.
  • Strong verbal communication and listening skills.
  • Ability to analyze and interpret financial data.
  • Demonstrated analytical skills.
  • Demonstrated problem-solving skills.
  • Ability to make quality, independent decisions.
Grand View Health is an equal opportunity employer.
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"At Grand View, you are more than just a number. You are a person… a professional with a voice."
Heather M., Physical Therapist
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