Responsibilities
Grand View Health is looking for a friendly and energetic Patient Service Representative to join our Cardiology office in Sellersville and become a valued member of our team.
With a network of medical practices throughout Bucks and Montgomery counties, Grand View Health functions as an extended family of healthcare advocates who take pride in knowing that we aren't just making a living; we're leading our community to a healthier future.
The Patient Service Representative is responsible for a wide variety of functions, such as handling the arrival and/or departure of patients in a practice, handling patient calls and inquiries, coordinating patient appointments, updating patient insurance/billing information and performing point-of-service activities to ensure quality of care to the child, adolescent, adult and geriatric patient.
The Patient Service Representative must have good communication skills and the desire to make a positive impact on the lives of patients. Must have the ability to multitask, take initiative to complete job duties in a timely manner, and be responsible.
Qualifications
EDUCATION AND EXPERIENCE:- High school diploma/GED and over 1 to 3 years of experience in a medical office required.
- 1 year of advanced training and over 1 to 3 years of experience in a medical practice preferred.
SKILLS AND ABILITIES:
- Demonstrated problem-solving skills.
- Ability to make quality, independent decisions.
- Demonstrated written communication skills.
- Strong verbal communication and listening skills.
- Ability to work as part of a team.
- Knowledge of medical terminology.
- Service-oriented.
- Excellent organizational skills.
- Ability to simultaneously handle multiple priorities.
- Competency in the use of a variety of computer hardware and software systems.
- Ability to maintain the strictest levels of confidentiality.
- Quickly troublseshoots and resolves problems.
BENEFITS:
- Medical, free dental, vision insurance for full time and part time
- 403B
- Pension plan
- On-site discounted child care center
- Tuition reimbursement up to $5250 per year
- Free life insurance
- Free parking
- Paid time off
- Sick time
- Flexible spending accounts
