Recognized for Excellence. Chosen for Caring.
Human Resources: 700 Lawn Avenue, Sellersville, PA 18960  |  215-453-4874
Patient Services Representative, Family Practice
Full Time, Days / Evenings - Mon, 11:30am-8pm; Tues, Wed & Thurs, 7:30am-5pm; Fri, 7:30am-12:30pm; 1 Saturday/month
Harleysville, PA 19438

Grand View Health, which includes Bucks County's first hospital, has provided residents of Bucks and Montgomery counties with comprehensive healthcare services since 1913. Now a century strong, Grand View offers a range of inpatient and outpatient care, particularly emphasizing the areas of surgery and orthopedics, women's and children's health, heart and vascular care, and cancer treatment. Our colleagues enjoy the best of both worlds by working for a high-quality, low-cost healthcare provider in a collaborative, community environment. Help us build this new era of wellness and lead our community to a healthier future.
 

Responsibilities

Grand View Health is looking for a friendly and energetic Patient Services Representative to join our family practice office in Lederach and become a valued member of our team.

With a network of medical practices throughout Bucks and Montgomery counties, Grand View Health functions as an extended family of healthcare advocates who take pride in knowing that we aren't just making a living; we're leading our community to a healthier future.

The Patient Services Representative is responsible for a wide variety of functions, such as handling the arrival and/or departure of patients in a practice, handling patient calls and inquiries, coordinating patient appointments, updating patient insurance/billing information and performing point-of-service activities to ensure quality care to the patient.

Candidate must have good communication skills and the desire to make a positive impact on the lives of patients. Must have the ability to multitask, take initiative to complete job duties in a timely manner, and be responsible.
 

Qualifications

EDUCATION AND EXPERIENCE:

  • High school diploma/GED required.
  • Over 1 to 3 years of experience in a medical office setting preferred.


SKILLS AND ABILITIES:

  • Demonstrated problem-solving skills required.
  • Ability to make quality, independent decisions required.
  • Ability to listen to others required.
  • Demonstrated written communication skills required.
  • Strong verbal communication and listening skills required.
  • Effective interpersonal skills required.
  • Ability to work as part of a team required.
  • Knowledge of medical terminology required.
  • Service-oriented required.
  • Demonstrated time management and priority-setting skills required.
  • Ability to drive multiple projects to successful completion required.
  • Self-directed required.
  • Excellent organizational skills required.
  • Ability to simultaneously handle multiple priorities required.
  • Possesses familiarity with Microsoft Office (Word, Excel, PowerPoint, etc.) required.
  • Competency in the use of a variety of computer hardware and software systems required.
Grand View Health is an equal opportunity employer.
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