Grand View Health, which includes Bucks County's first hospital, has provided residents of Bucks and Montgomery counties with comprehensive healthcare services since 1913. Now a century strong, Grand View offers a range of inpatient and outpatient care, particularly emphasizing the areas of surgery and orthopedics, women's and children's health, heart and vascular care, and cancer treatment. Our colleagues enjoy the best of both worlds by working for a high-quality, low-cost healthcare provider in a collaborative, community environment. Help us build this new era of wellness and lead our community to a healthier future.
 

Monday-Friday, 7:30am-4:00pm and 1 weekend/month

The primary functions of the Registrar are to schedule, greet, pre-register and/or register patients in a courteous and professional manner; verify insurance benefits; and check for authorization, pre-certification, physician order accuracy and referral necessity. The Registrar also obtains patients' signatures for required forms and collects patient financial responsibility when required. The Registrar is responsible for providing professional, quality customer service; timely resolution to customer problems; and coordination of services to all customers. The position communicates revenue cycle-related issues to patients, physicians, physician office staff and other hospital colleagues. The Registrar rotates into various areas of the patient access department, including the emergency room, and may work a variety of shifts.
 

EDUCATION AND EXPERIENCE:

• High school diploma/GED and over 1 year in patient access/registration, admissions, central schedule or call center required.

SKILLS AND ABILITIES:

• Demonstrated written communication skills.
• Strong verbal communication and listening skills.
• Effective interpersonal skills.
• Knowledge of medical terminology.
• Ability to maintain the strictest levels of confidentiality.
• Service-oriented.
• Demonstrated time management and priority-setting skills.
• Excellent organizational skills.
• Ability to simultaneously handle multiple priorities.
• Possesses familiarity with Microsoft Office (Word, Excel, PowerPoint, etc.).
• Competency in the use of a variety of computer hardware and software systems.
• Knowledge of health insurance plans and their policies and procedures.