Grand View Health, which includes Bucks County's first hospital, has provided residents of Bucks and Montgomery counties with comprehensive healthcare services since 1913. Now a century strong, Grand View offers a range of inpatient and outpatient care, particularly emphasizing the areas of surgery and orthopedics, women's and children's health, heart and vascular care, and cancer treatment. Our colleagues enjoy the best of both worlds by working for a high-quality, low-cost healthcare provider in a collaborative, community environment. Help us build this new era of wellness and lead our community to a healthier future.
The primary functions of the Patient Access Representative are to schedule, greet, pre-register and/or register patients in a courteous and professional manner; verify insurance benefits; and check for authorization, pre-certification, physician order accuracy and referral necessity. The Patient Access Representative also obtains patients' signatures for required forms and collects patient financial responsibility when required. The position is responsible for providing professional, quality customer service; timely resolution to customer problems; and coordination of services to all customers. The Patient Access Representative communicates revenue cycle-related issues to patients, physicians, physician office staff and other hospital colleagues. The Patient Access Representative rotates into various areas of the patient access department, including the emergency room, and may work a variety of shifts.
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