Recognized for Excellence. Chosen for Caring.
Human Resources: 700 Lawn Avenue, Sellersville, PA 18960  |  215-453-4874
Registrar, ER
Full Time, Evenings - Mon-Fri, 3pm-11:30pm & every other weekend
Sellersville, PA 18960

Grand View Health, which includes Bucks County's first hospital, has provided residents of Bucks and Montgomery counties with comprehensive healthcare services since 1913. Now a century strong, Grand View offers a range of inpatient and outpatient care, particularly emphasizing the areas of surgery and orthopedics, women's and children's health, heart and vascular care, and cancer treatment. Our colleagues enjoy the best of both worlds by working for a high-quality, low-cost healthcare provider in a collaborative, community environment. Help us build this new era of wellness and lead our community to a healthier future.
 

Responsibilities

The primary functions of the Registrar position are to schedule, greet, pre-register and/or register patients in a courteous and professional manner; verify insurance benefits; and check for authorization, pre-certification, physician order accuracy and referral necessity. The Registrar also obtains patients' signatures for required forms and collects patient financial responsibility when required. The Registrar is responsible for providing professional, quality customer service; timely resolution to customer problems; and coordination of services to all customers. The Registrar communicates revenue cycle-related issues to patients, physicians, physician office staff and other hospital colleagues. The Registrar rotates into various areas of the patient access department, including the emergency room, and may work a variety of shifts.

2nd shift differential!

The ideal candidate enjoys working with the public and providing information to ensure continuity of care for our patients in the GVH network. Experience in a healthcare setting or call center customer service is preferred. The primary functions of the Patient Access positions are registration and central scheduling. The Registrars:
  • Provide patient access by scheduling, greeting, pre-registering and/or registering patients in a courteous and professional manner.
  • Verify insurance benefits and check for authorization, pre-certification, physician order accuracy and referral necessity.
  • Obtain patients' signatures for required forms and collect patient financial responsibility when required.
  • Are responsible for providing professional, quality customer service; timely resolution to customer problems; and coordination of services to all customers.
  • Communicate revenue cycle-related issues to patients, physicians, physician office staff and other hospital colleagues.
  • Rotate into various areas of the patient access department, including the emergency room, outpatient centers and Central Scheduling, and may work a variety of shifts at times.
     

Qualifications

EDUCATION AND EXPERIENCE:
  • High school diploma/GED.
  • Over 1 to 3 years of patient access/registration, admissions, central schedule or call center  experience required.

SKILLS AND ABILITIES:
  • Demonstrated written communication skills.
  • Strong verbal communication and listening skills.
  • Effective interpersonal skills.
  • Knowledge of medical terminology.
  • Ability to maintain the strictest levels of confidentiality.
  • Service-oriented.
  • Demonstrated time management and priority-setting skills.
  • Excellent organizational skills.
  • Ability to simultaneously handle multiple priorities.
  • Possesses familiarity with Microsoft Office (Word, Excel, PowerPoint, etc.).
  • Competency in the use of a variety of computer hardware and software systems.
  • Knowledge of health insurance plans and their policies and procedures.
Grand View Health is an equal opportunity employer.
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