Recognized for Excellence. Chosen for Caring.
Human Resources: 700 Lawn Avenue, Sellersville, PA 18960  |  215-453-4874
Registrar, Emergency Room
Sellersville Outpatient Center - Patient Registration
Part Time, Days, Benefits-Eligible - Varied days, Mon-Fri & every other weekend, 7am-3:30pm
Sellersville, PA 18960

Responsibilities

The primary functions of the position are to schedule, greet, pre-register/receive and register patients in a courteous and professional manner; verify insurance benefits; and check for authorization, pre-certification, physician order accuracy and referral necessity. The position also obtains patients' signatures for required forms and collects patient financial responsibility when required. The Registrar is responsible for providing professional, quality customer service; timely resolution to customer problems; and coordination of services to all customers. The Registrar communicates revenue cycle-related issues to patients, physicians, physician office staff and other hospital colleagues. The position rotates into various areas of the Patient Access department, including the Emergency Room, and may work a variety of shifts.

Essential Functions:
  • Obtains patients' signatures for required forms and collects patient financial responsibility when required.
  • Utilizes appropriate and professional verbal communication skills when conversing with patients and other internal and external customers on the telephone and in person to convey a high level of personal attention and promote customer satisfaction.
  • Maintains up-to-date and accurate knowledge of insurance and managed care plans. Reads insurance memos and bulletins, maintains files and utilizes online insurance tools to assist patients and ensure the correct handling of payer information.
  • Accurately records and verifies all patient information when interviewing patients/representatives to ensure completeness of patient records.

Schedule: Varied days, Monday through Friday and every other weekend, 7:00am–3:30pm
 

Qualifications

EDUCATION AND EXPERIENCE:
  • High school diploma/GED.
  • Over 6 months to 1 year of patient access/admissions, call center and/or customer service experience in a hospital, health facility or medical office setting required.

BENEFITS:
We offer a competitive salary and comprehensive benefits to part-time and full-time employees, including:
  • Medical, dental and vision insurance available the first of the month after start date
  • Wellness and gym discounts and free cardiac rehab gym
  • 403b
  • On-site discounted child care center
  • Paid time off
  • Sick time for full-time employees
  • Tuition reimbursement
  • Free life insurance for full-time employees
  • Long-term disability for full-time employees
  • Short-term disability
  • Employee referral bonus
  • Identity theft insurance
  • Pet insurance
  • Flexible spending accounts
  • Employee discount program
  • Employee assistance program
  • Free parking
Grand View Health is an equal opportunity employer.
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