Recognized for Excellence. Chosen for Caring.
Human Resources: 700 Lawn Avenue, Sellersville, PA 18960  |  215-453-4874
Switchboard Operator - Telecommunications
Part Time, Days, Benefits-Eligible - Mon-Fri, 7am-2:30pm
Sellersville, PA 18960


Under general direction of the Business Office Manager, the PBX Operator relays incoming, outgoing and inter-office calls and performs miscellaneous hospital communications/clerical duties, as well as Business Office clerical duties. The essential functions of the PBX Operator are:

Essential Functions:
  • Utilizes appropriate verbal communications skills when conversing with patients and other persons, both on the phone and in person, to convey a high level of personal attention and to promote customer satisfaction.
  • Maintains confidentiality of patient information in all communication methods by strictly adhering to Hospital Confidentiality of Information policies.
  • Promotes efficient and accurate processing of patient and department information by utilizing good communication skills among the Department Manager, PBX Coordinator and other hospital personnel.
  • Notifies the Department Manager or PBX Coordinator immediately of any problems involving patient complaints, communication system or problems.
  • Answers calls, within reasonable amount of time, using good communication skills and connects caller with proper party in order to expedite hospital communications.
  • Pages authorized personnel over the intercom system or through individual pagers and announces close of visiting hours and other notifications, i.e., fire alarms and Code 9.
  • Records all transactions in a clear and accurate manner to provide for efficient retrieval of information in order to collect monies due in a timely manner.



  • High school diploma/GED required.

  • Medical, free dental, vision insurance for full time and part time
  • 403b
  • Pension plan
  • On-site discounted child care center
  • Tuition reimbursement up to $5250 per year
  • Free life insurance
  • Free parking
  • Paid time off
  • Flexible spending accounts
  • Employee referral bonus
Grand View Health is an equal opportunity employer.
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