Recognized for Excellence. Chosen for Caring.
Human Resources: 700 Lawn Avenue, Sellersville, PA 18960  |  215-453-4874
Telecom/Network Analyst - Information Systems Technical Services
Full Time, 8am-4:30pm, Monday-Friday
Sellersville, PA 18960

Grand View Health, which includes Bucks County's first hospital, has provided residents of Bucks and Montgomery counties with comprehensive healthcare services since 1913. Now a century strong, Grand View offers a range of inpatient and outpatient care, particularly emphasizing the areas of surgery and orthopedics, women's and children's health, heart and vascular care, and cancer treatment. Our colleagues enjoy the best of both worlds by working for a high-quality, low-cost healthcare provider in a collaborative, community environment. Help us build this new era of wellness and lead our community to a healthier future.
 

Responsibilities

Under general direction of the Director of Information Technology, the Telecom/Network Analyst coordinates PBX and communication applications in order to expedite the organization's communications. The essential functions of the Telecom/Network Analyst are:

Essential Functions:
  1. Installing, configuring, maintaining, supporting and optimizing telephony and network systems.
  2. Coordinating and performing repair services in emergency situations as needed.
  3. Developing and maintaining a preventative maintenance program for all Grand View Health-owned telephone systems.
  4. Ordering and maintaining all Grand View Health wireless (cell phone, iPads, etc.) devices.
  5. Providing support in the configuration and installation of switches and routers.
  6. Providing support for installation of cabling (i.e., CAT5, fiber, telephone).
  7. Creating and maintaining proper documentation for tracking inventory and device configurations.
  8. Creating and maintaining proper documentation on the wide area network, including circuit IDs.
  9. Supporting various communication applications (i.e., Onpage, TigerText, etc.).
     

Qualifications

EDUCATION AND EXPERIENCE:
  • Associate's degree and over 6 months to 1 year of experience required.

SKILLS AND ABILITIES:
  • Demonstrated written communication skills required.
  • Strong verbal communication and listening skills required.
  • Possesses familiarity with Microsoft Office (Word, Excel, PowerPoint, etc.) required.
  • Possesses strong technical aptitude required.
  • Competency in the use of a variety of computer hardware and software systems required.
Grand View Health is an equal opportunity employer.
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