Recognized for Excellence. Chosen for Caring.
Human Resources: 700 Lawn Avenue, Sellersville, PA 18960  |  215-453-4874
Telecom/Network Analyst - Information Systems Technical Services
Full Time, 8am-4:30pm, Monday-Friday
Sellersville, PA 18960

For more than one hundred years, residents of Bucks and Montgomery counties have trusted Grand View Health with the well-being of their families, and we have been honored to serve our community.

We are an award-winning institution offering advanced medicine in multiple specialties, and our two Urgent Care Centers and six specialized outpatient centers augment our 168 licensed beds at our main campus and help bring convenient healthcare solutions to all the communities we serve.

Grand View Health is a member of the Penn Cancer Network, an affiliate of Penn Medicine Orthopaedic Surgery, and an affiliate of the Penn Trauma Network, partnered with Penn Medicine to provide advanced neurological services, including tele-stroke and tele-neurology care.

Responsibilities

Under general direction of the Director of Information Technology, the Telecom/Network Analyst coordinates PBX and communication applications in order to expedite the organization's communications. The essential functions of the Telecom/Network Analyst are:

Essential Functions:
  1. Installing, configuring, maintaining, supporting and optimizing telephony and network systems.
  2. Coordinating and performing repair services in emergency situations as needed.
  3. Developing and maintaining a preventative maintenance program for all Grand View Health-owned telephone systems.
  4. Ordering and maintaining all Grand View Health wireless (cell phone, iPads, etc.) devices.
  5. Providing support in the configuration and installation of switches and routers.
  6. Providing support for installation of cabling (i.e., CAT5, fiber, telephone).
  7. Creating and maintaining proper documentation for tracking inventory and device configurations.
  8. Creating and maintaining proper documentation on the wide area network, including circuit IDs.
  9. Supporting various communication applications (i.e., Onpage, TigerText, etc.).
     
Schedule: Full Time, Monday-Friday, 8:00am-4:30pm

Qualifications

EDUCATION AND EXPERIENCE:
  • Associate's degree and over 6 months to 1 year of experience required.

SKILLS AND ABILITIES:
  • Demonstrated written communication skills required.
  • Strong verbal communication and listening skills required.
  • Possesses familiarity with Microsoft Office (Word, Excel, PowerPoint, etc.) required.
  • Possesses strong technical aptitude required.
  • Competency in the use of a variety of computer hardware and software systems required.
Grand View Health is an equal opportunity employer.
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