Recognized for Excellence. Chosen for Caring.
Human Resources: 700 Lawn Avenue, Sellersville, PA 18960  |  215-453-4874
Patient Service Representative - Endocrinology Practice
Full Time, 8:30am-5pm, Monday-Friday
Lansdale, PA 19446

For more than one hundred years, residents of Bucks and Montgomery counties have trusted Grand View Health with the well-being of their families, and we have been honored to serve our community.

We are an award-winning institution offering advanced medicine in multiple specialties, and our two Urgent Care Centers and six specialized outpatient centers augment our 168 licensed beds at our main campus and help bring convenient healthcare solutions to all the communities we serve.

Grand View Health is a member of the Penn Cancer Network, an affiliate of Penn Medicine Orthopaedic Surgery, and an affiliate of the Penn Trauma Network, partnered with Penn Medicine to provide advanced neurological services, including tele-stroke and tele-neurology care.

Responsibilities

Grand View Health is looking for a friendly and energetic Patient Service Representative to join our Endocrinology office in Lansdale and become a valued member of our team.

With a network of medical practices throughout Bucks and Montgomery counties, Grand View Health functions as an extended family of healthcare advocates who take pride in knowing that we aren't just making a living; we're leading our community to a healthier future.

The Patient Service Representative is responsible for a wide variety of functions, such as handling the arrival and/or departure of patients in a practice, handling patient calls and inquiries, coordinating patient appointments, updating patient insurance/billing information and performing point-of-service activities to ensure quality of care to the child, adolescent, adult and geriatric patient.

The Patient Service Representative must have good communication skills and the desire to make a positive impact on the lives of patients. Must have the ability to multitask, take initiative to complete job duties in a timely manner, and be responsible.

Schedule: Monday to Friday, 8:30am to 5:00pm
 

Qualifications

EDUCATION AND EXPERIENCE:
  • High school diploma/GED and over 1 to 3 years of experience in a medical office required.
  • One year of advanced training and over 1 to 3 years of experience in a medical office preferred.

SKILLS AND ABILITIES:
  • Demonstrated problem-solving skills.
  • Ability to make quality, independent decisions.
  • Ability to listen to others.
  • Demonstrated written communication skills.
  • Strong verbal communication and listening skills.
  • Effective interpersonal skills.
  • Ability to work as part of a team.
  • Knowledge of medical terminology.
  • Service-oriented.
  • Demonstrated time management and priority-setting skills.
  • Ability to drive multiple projects to successful completion.
  • Self-directed.
  • Excellent organizational skills.
  • Ability to simultaneously handle multiple priorities.
  • Possesses familiarity with Microsoft Office (Word, Excel, PowerPoint, etc.).
  • Competency in the use of a variety of computer hardware and software systems.
  • Quickly troubleshoots and resolves problems.
  • Ability to maintain the strictest levels of confidentiality.
  • Demonstrated ability to initiate, accept and adapt to change.
  • Ability to prioritize attention to detail.
Grand View Health is an equal opportunity employer.
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